When will I receive the invoice for the tuition fee?
The tuition fee is paid at the beginning of each semester.
Semester start in August or January:
August: You will receive the invoice on the 1st of September, with due date the 15th of September. January: You will receive the invoice on the 1st of February, with due date the 15th of February.
Semester start in October or March:
October: You will receive the invoice on the 1st of November, with due date the 15th of November.
March: You will receive the invoice on the 1st of April, with due date the 15th of April.
Where will I receive the invoice?
You will receive the invoice by email (your external email address) or eFaktura, depending on what you have chosen previously. You will also find an overview of your active invoice(s) at https://apply.noroff.no/, under “My Invoices”.
How can I log in to “My Invoices”?
Go to: https://apply.noroff.no/. Use the email address you registered with when you applied for admission. If you experience login issues, please contact us via the support portal.
At “My Invoices” you will have the opportunity to apply for an installment plan or a postponement of the due date. Please note that this can only be done once the invoice has been issued, and no later than 12 days after the due date stated on the invoice.
Payment problems?
If you are experiencing payment problems, please do not hesitate to contact us via the support portal before the due date stated on your invoice.
Please note that you can also apply for our fixed installment plan or a postponement of the due date at https://apply.noroff.no/, under “My Invoices”, provided this is done no later than 12 days after the due date stated on the invoice. Any agreement must be adhered to in accordance with the terms of the study contract.
Installment plan:
We have a fixed installment plan we can offer students. The installment plan involves 70% payment at original maturity and the remaining 30% in three installments during the current semester. Ordinary delay interest rates will accrue. The plan is managed by Kreditorforeningen, and after granting the installment plan, they will follow up payment and be your contact for payment questions.
Click on “Apply for Payment Plan”. You will then see the following message:
If you click «Next», a new message will appear where you can accept the payment plan.
Here, you can download the agreement or send it to your email address. You can choose to send it to the email address you used when applying for admission, your student email, or another email address. Once you accept the payment plan, it will automatically be added to your invoice.
Postpone the due date:
Click on “Apply for Change of Due Date”. You will then see the following message:
You can either be granted a 14-day postponement without further confirmation, or you can apply for more than 14 days.
If you apply for more than 14 days, we will need more information to process your request.
Please note that there is no guarantee that your application will be accepted. The application will be processed by our accounting department.
If you have any questions or concerns, please do not hesitate to contact us via the support portal.
My application at Lånekassen or Centrala studiestödsnämnden (CSN) has not been processed yet
At the start of the semester, the processing time at Lånekassen/CSN may be a bit longer than usual due to high demand. If you rely on support from Lånekassen/CSN, we recommend that you apply as soon as possible.
If it turns out that your application is taking longer than expected and will not be fully processed by the due date on your invoice, please send us a screenshot showing the expected processing date. If we receive this, we can look at the possibility of postponing the due date. This must be submitted via the support portal as soon as possible and no later than the due date on your invoice.
Please note that a rejection letter from Lånekassen/CSN does not exempt students from their payment obligations according to the study contract.
My application at Lånekassen or Centrala studiestödsnämnden (CSN) has been rejected. What should I do?
If you are experiencing payment problems, please do not hesitate to contact us via the support portal. It is important that you get in touch as soon as possible and no later than the due date on your invoice.
Please note that a rejection letter from Lånekassen/CSN does not exempt students from their payment obligations according to the study contract.
My invoice is incorrect or I have not received the invoice. Who should I contact?
If your invoice contains incorrect details or you have not received an expected invoice, please contact our accounting department via the support portal. They will be able to assist you.
The invoice has been sent to debt collection – what should I do now?
If your invoice has been sent to Kreditorforeningen, it is important that you contact them directly at postkreditor@kred.no to find a solution regarding payment. They will be able to assist you and answer any questions you may have about the invoice.
What should I do if someone else is paying my invoice (NAV, my employer, or another party)?
If someone else will be paying your invoice, please contact our accounting department via the support portal. It is important that you get in touch as soon as possible, and no later than the due date stated on the invoice.